Bot Dashboard
The bot dashboard is the landing page for a single chatbot. Open it from ChatBots in the sidebar → click any bot, or land here right after creating one.
Stats cards
A row of cards across the top summarizes the bot at a glance:
| Card | What it counts |
|---|---|
| Total Messages | All visitor messages handled by this bot. Shows — until the first chat. |
| All Sources | Knowledge sources attached, regardless of status. |
| Indexed chunks | Total indexed documents across all sources for this bot. (UI label says “chunks” but the value is the bot’s document count.) |
| Total Feedback | Thumbs-up / thumbs-down reactions left by visitors. Shows — until first feedback. |
| Team Member | Users in the team with access to this bot. |
These numbers are point-in-time, not deltas. For trends use Analytics.
Bot Information panel
Below the stats:
- Status —
Awaiting Sources(no indexed sources yet),Ready(has at least one indexed source), orDeleting(cleanup running). - Last Update — date the bot or any of its sources last changed.
Recent Sources
The table lists the most recently added or updated sources, scoped to this bot. Columns: Type, Description, Documents, Status. Filter the dropdown to show only one source type. Click any row to open the source dialog — same one as on the Sources page.
Chatbot is now ready! callout
Once at least one source is Indexed, this callout appears with a Try Demo link to open the bot in the Playground.
Chat Widget Embed
A copy-paste embed snippet block sits at the bottom so you can ship the widget to a site without leaving this page. For API examples, open Integration.
Bot sidebar
The left sidebar links to the per-bot screens:
Main
- Dashboard — this page.
- Knowledge Base → Sources and Documents.
- Playground → Playground.
- Conversations → Conversations.
- Content Gaps → Content Gaps.
- Integration → Integration (API documentation).
Customizations
- Custom Prompt — set the bot’s tone, system prompt, and fallback behavior.
- Appearance → Widget Settings (colors, position, greeting).
Statistics
- Analytics → Analytics.
- Document Usage — which documents got cited and how often.
Reset Bot Cache — pinned at the bottom; clears cached answers for this bot. See Retrain & Update.
What’s next
- Sources — feed the bot more content.
- Playground — test answers before traffic hits.
- Integration — API reference for embedding on a site or wiring into your own app.